FAQ

Frequently Asked Questions

To configure the Android settings on a remote device, log into your admin panel, navigate to "Device Settings," select the target device, and apply your desired configurations remotely.

Go to the SIM settings section of your remote management console, select the device, and enable the SIM lock feature by entering the required PIN or locking method.

In your admin panel, find the "Blocked Settings Message" option, input your custom message, and save the settings to ensure it appears on the remote device when access is blocked.

Download the Make Secure app on the new device, open the app, and follow the on-screen instructions to enroll by scanning the QR code or entering the unique device ID.

Set up payment reminders by navigating to the "Payments" section in your dashboard, enabling automated reminders, and specifying the frequency and delivery method (SMS, email, etc.).

Same as above: configure automated payment reminders from your dashboard by selecting the device, setting the schedule, and confirming notification preferences.

To lock a device via SMS, send a predefined command (e.g., LOCK1234) from your registered mobile number to the remote device’s phone number.

Use your remote dashboard to send a reboot command. Once the device restarts, ensure it synchronizes with the latest configuration automatically.

Access the "Device Control" section in your admin panel, select the target device, and click on the "Lock Screen" button to secure the device instantly.